Last summer, I reviewed the newly released Sram GX Eagle drivetrain, and the long and short of it was: it’s a lot of bang for the buck. You get all the upsides of ditching the front derailleur with the fantastic gearing range of the 12 speed Eagle cassette, and at around $500, the whole kit is priced to sell.
But drivetrains wear out, so the big question was: how would the GX Eagle bits fare over the long term?
At this point, I have around 1,000 miles on the GX Eagle drivetrain that I reviewed (mounted on the Santa Cruz Hightower), and I have a few hundred additional miles on various other GX Eagle drivetrains that have been mounted to an assortment of bikes that have come through the review stable. For the most part though, this follow-up is based on my time on the drivetrain I originally reviewed. I’ve probably put around 175,000 feet of climbing on the drivetrain, and conditions ranged from dry and dusty to sloppy mud and snow.
I’ll offer the caveat that I’m not a huge guy, and I don’t lay down the kind of drivetrain-destroying wattage that some people do. But among a large group of riders, I’d guess that I put a fairly average amount of wear on the drivetrain.
Get To The Point, How’d It Hold Up?
Pretty well in most respects, but not without issues.
First, the high points: After all those miles, everything still shifts really nicely. There hasn’t been a substantial degradation in shifting performance in the time I put on the drivetrain (although the derailleur died — more on that below). The shifter is still working like new. The cranks have some rub marks from my heel, but they’re otherwise going strong. They’re still spinning smoothly, and despite smashing them on a bunch of rocks, nothing bad has happened.
Chain and Chainring
The chainring and chain are probably the pieces of the drivetrain that I’m most impressed with. The ring is still running smoothly, quietly, and it still holds the chain well. Sram made a bunch of tweaks to the tooth profile that look kind of weird, but the idea was to improve longevity. And from what I can tell, those changes worked really well — I’d say the chainring is lasting longer than any other narrow / wide chainring I’ve used, from any brand.
Here’s a picture of the chainring in its current condition — I’d say it’s showing very little sign of wear.
The chain is also still going strong. Now, I was using an X01 Eagle chain rather than the GX Eagle chain, so this isn’t an entirely fair test. But I actually have a bit more miles on the X01 chain than the rest of the GX Eagle kit, and it’s still in great shape. I stuck a chain checker on it and the wear indicator is sitting between “like new” and “very good.” So I’d say the chain is holding up better than average.
Cassette
The cassette is also doing pretty well. Like the chainring, there’s a very small amount of visible wear, mostly on the top two cogs, but I’d still call it quite good. Overall, I’d say the cassette is wearing on the “good” side of average.
One odd issue that I did encounter with the cassette is that, as the cassette, derailleur, and chain broke in and tolerances became a bit less tight, there was a singular tooth on the 9th cog of the cassette that would interfere with the chain while I was in the 8th gear. One tooth lined up in a way that bumped the chain in that one gear combination, which caused the chain to skip. I think this is mostly an issue due to the cogs being spaced so closely together — it’s not something that I’ve ever experienced on any other cassette (although I have experienced it on other GX Eagle cassettes). Once I figured out the issue, a slight bend with a screwdriver to the offending tooth solved the problem.
You can see in this picture below how the chain sits very close to the tooth on the next cog down. (And yes, I know I should have cleaned my drivetrain before putting the bike away for the winter. I’m a terrible person.)
Derailleur
And that all brings us to the derailleur, which is the one place where I had a significant issue. As I noted in my initial review, setup is a bit fussy — when the spacing between cogs is this narrow, there’s less room for slop, and the adjustments need to be pretty close to spot on. It also means the drivetrain is less accommodating if the derailleur is slightly bent or a little out of whack.
Adding to this issue is the fact that the derailleur sticks out from the frame quite a bit, and the wide gear range necessitates a long derailleur cage that hangs pretty low. All that means that the derailleur is fairly prone to damage.
And, as could be expected, I eventually smacked the derailleur on a rock and bent it. The derailleur wasn’t visibly mangled, and initially, I couldn’t tell if it was the derailleur or the hanger that was tweaked (a quick hanger alignment confirmed it was the derailleur).
Once it was bent, the drivetrain still more or less worked — it was just a bit unhappy in 2 or 3 gears (and I could use the barrel adjuster to select which 2-3 gears were going to be skippy). This was annoying, but given that I’m lazy and try to avoid wrenching on my bike until it’s absolutely necessary, I continued to ride it like this for a while.
But eventually I sucked a stick and a bunch of tall grass into the derailleur cage, which bent things even more. And while I could still ride the bike, it reduced my usable gears to 3 or 4. Efforts to straighten and otherwise correct the derailleur were unsuccessful, so it was time for a replacement.
On one hand, both the initial impact and getting a stick caught in the derailleur likely would have damaged most other derailleurs too. I don’t think the GX Eagle derailleur is exceptionally fragile; it just succumbed to normal, derailleur-ending events. That said, I also think a lower profile derailleur (like some of the older Srams, or many of the Shimano derailleurs) might have escaped the impact either unscathed, or less scathed. And I think the extra length of the GX Eagle derailleur probably contributed to picking up the stick that bent it. A shorter, more tucked away derailleur might still be going strong.
And given that the bend in the derailleur wasn’t massive, I’d also guess that drivetrains with more space between each cog (i.e. 10 or 11 speed systems) might have been better able to accomodate the out-of-whack derailleur.
I’d also add that I’m skeptical that any other level of Eagle derailleur would have fared differently. I don’t think this is a problem with the GX Eagle derailleur bending easily, and I doubt that if I’d been running an X01 Eagle or XX1 Eagle derailleur, the outcome would have been different. In other words, I don’t think spending more money would have solved this particular problem.
Bottom Line
My long(er) term test of the GX Eagle drivetrain more or less confirmed my initial conclusions — the biggest liability of the system is the derailleur, which is somewhat injury prone and the system is not particularly accommodating to a mechanism that’s out of alignment.
But that doesn’t get around the fact that the gear range is fantastic, the rest of the system performs impressively well (and wears well), and the price is still pretty damn competitive. It’s easy to poo-poo the system because I bent the derailleur. But I’ve been destroying derailleurs since the days of 8 speed, so that really isn’t anything new. And the dinner plate rear cog gets me up climbs that I’d otherwise walk, which is kind of tough to argue with.
And all that makes it tough to come to any kind of concrete, final recommendation. Are you the kind of person that breaks derailleurs a lot, or is your bike rarely in a state of proper adjustment? The Eagle drivetrains might be a frustrating experience for you. Do you live somewhere flat-ish, where the huge gear range isn’t really necessary? Then yeah, Eagle probably isn’t the answer to whatever your woes are. Do you have an ongoing, somewhat irrational love affair with the front derailleur? I think you’re a bit odd, but I know from experience that no amount of rational argument will get you to change your mind. Are you just itching to talk about the e13 cassette in the comments? Agreed, those are sweet. But they have their own durability issues, and they cost more than a GX Eagle cassette.
Long story short, after a lot of miles, I still think the Eagle drivetrains make sense and I still recommend them. Yes, there are downsides. But getting that kind of range out of a 1x system is fantastic, and at least for me, the upsides outweigh the downsides. As I said in my initial review, when it’s set up correctly, the GX Eagle offers most of the performance of it’s more expensive siblings at less than half the price, and that’s a helluva thing.
@NoahBodman: What durability issues have you had w/ E.13 cassettes? Most of the complaints I’ve encountered involve creaking & need to re-lube locking interface.
Yup – that’s it, just some creaking. Perhaps “durability” was a poor choice of words; more of just an annoyance.
Noah, great review, but are you really saying that you rode the 1.000 miles on ONE chain? Thats impressive.
I usually replace the chain at 0,5% lenghtening to prolong the life of chainrig and cassette. So what does “between “like new” and “very good” mean in terms of percentage ?(my ParkTool chain checker indicates .5 and .7 percent)
Hey Felix,
Yup – I’m probably at around 1,100 or 1,200 miles on that chain. With a modern, high quality chain, that’s not unusual for me (like I said, I probably don’t put out the chain crushing torque of some heavier guys). I don’t recall off the top of my head which brand of chain checker I used on it, but I’m going to do some further investigation and try to come up with a more accurate description of how worn it is. I’ll report back.
-Noah
Word to the wise on SRAM 11 & 12spd chain wear: the “impressive” wear rate on new SRAM chains is an illusion that will have you replacing $$$ cassettes w/ unprecedented frequency! Based on my own experience w/ XX1 11spd & discussions of Eagle like the one linked below, conventional chain checkers that take chain wear measurements between rollers are not registering true overall chain elongation that will wear out a cassette long before your 11 or 12spd SRAM chain actually measures “0.5” on your chain tool. Turns out, the old-school method of taking a precision ruler and measuring pin-to-pin distance of 12 chain links is the only way to reliably catch a chain before it gets to a true elongation of 0.7% & reams out your cassette past the point of mating w/ a new chain without skipping.
This was a *very* costly lesson for me to learn as I was swapping two XX1 cassettes on different wheels back & forth on a single bike/chain. When I went to replace my XX1 chain at what my Park CC-2 tool said was 0.5%, just to be on the “safe side” of protecting my $$$ cassette investment, both cassettes were already completely shot.
TLDR version: ditch that chain gauge & buy a precision metric ruler!
Discussion of how chain/cassette wear disparity has grown with Eagle below:
https://www.vitalmtb.com/forums/The-Hub,2/SRAM-Eagle-chain-longevity-is-impressive,9934
Matteo,
thanks a lot for this unexpected angle on the wear issue. I have read the discussion under the link you provided. What I still not get is WHY a conventional chain checker would not give a valid result. Are the chains too narrow for the checker to fit in laterally, even when elongated to e.g. 0.8%?
@Felix: I honestly haven’t been able to puzzle that out myself. It’s not “narrowness”: 12spd chains are only marginally narrower between plates than 11spd, and the pins on my cam-actuated Park CC2 have plenty of clearance.
It may have to do with how the SRAM rollers sit on the flared shoulders of the side plates that center them. Perhaps they move more under full pedaling force than the light tension chain checkers generate (you’d damage them if you attempt to apply even a fraction of full pedaling torque). All I know is that the tool I used to accurately monitor wear on 8-10spd chains by KMC, Shimano & SRAM no longer registers true overall elongation of 11-12spd SRAM chains. Measuring w a ruler at the rivets to take rollers out of the equation seems to be the only solution.
Hey Matteo,
Good points – I’m going to do some more accurate measuring of the chain, and I’ll report back with what I come up with.
-Noah
All geeking out, I just checked the GX 1×11 chain (Sram CN-PC1110) on my bike with slightly confusing findings: While the Park Tool Chain Checker slipped in frictionless with the .5% side, the external 12-inch ruler method showed visibly less than 306mm, translating to about .35% elongation.
Could it be that the thickness of the rings around the pins vary between chain types?
i went and measured mine, and indeed, my regular measurement thing wouldn’t be very useful as 0.7% is about 2.1mm over 30cm (which is +- 12 links)
that said mine measure the same as a new chain within 0.1mm (yay!) even thus its quite old. i do take very good care of it (good oil, often cleaned, cassette is clean, etc.) I bought 2 chains and the 2nd has been sitting in the drawer forever lol. all that to say while you’re absolutely right and im glad i’ve seen your comment, the chain still seem very durable to me so far
PS: here’s the math for the 12-link ruler method:
measure 12 links in the chain, center of pin to center of pin.
12 links in a new, unworn chain = 12″ (304.8mm).
0.5% wear over 12 links = 1.524mm
I have a bent tooth interfering with chain skip in the exact cog as you. I also have one broken tooth on the 8th gear. My GX Eagle is only 150klm old. The cassette I think is a little weak and tight tollerences so prone to this damage compared to 11 speed. How do you figure XT is the same price? In Australia a gx 12 speed cassette is $300, and XT 11 is $130. Nice review!
Why use a X01 Eagle chain rather than the GX Eagle chain? Would you recommend using a X01 or XX1 chain on the GX drivetrain?
Hi Morten,
I just used the X01 Eagle chain because that’s what was already on the bike when I installed the GX Eagle drivetrain, and my GX Eagle kit didn’t include a chain. Don’t take that as any sort of opinion on the quality of the GX Eagle chain though – from the time I’ve spent on the GX Eagle chain (around 200 miles), they’re fine, and they seem to wear well.
-Noah
im surprised how reliable it is myself. granted i run xx1 eagle not gx eagle but they seem to be built very similarly anyway. i havent changed the chain, cassette, or ring since i bought it on release month.. i changed my road bike cassette twice and the chain like 6 times in the same amount of time and it doesnt really get ridden that much more.
also was scared with the derailleur but never broke it. worse i got is grass getting stuck in super tall super grassy areas. it is indeed a little fussy to setup though it doesnt not seem to move or need readjustments once its set right. I suspect that while its more likely to get hit, its not *that* much more likely than a regular derailleur. The main reason is that the times you’re crashing or going fast you’re generally on a harder gear and the derailleur is mostly out of the way, not much differently than on a regular xx1 system. its only really exposed on the 3 top cogs/easy gears, where you’re less likely to crash
This is a very spot on review, as usual from Blister.
My experience with GX Eagle is also not very good. In the past 3 seasons I needed to replace exactly 0 rear derailleurs. That all changed with the arrival of GX Eagle groupset on my Remedy 8. 3 derailleurs in 3 months says something. This thing literally stops working properly the first time you hit any sort of trail debris, which of course you will, because the derailleur sticks out quite a bit.
I think the GX Eagle is a flawed product. Because any mountain bike drive train, that stops working after the first minor hit is simply not suitable for mtb use. Talking to shop mechanics confirmed my findings. Several other people had exactly the same issues.
I will convert my bike back to 11 speed, which in all honesty offers enough range, is lighter, more durable and simply works, even when the derailleur looks like it should not.
Miha, do you see that problem with all Eagle derailleurs or only/specifically with GX Eagle derailleurs?
Hi, well my sample size is not that big, but recently I rode a X01 Eagle groupset and in a muddy race I did, it did not impress me at all. It had all the same symptoms of the GX groupset. I think the problem is in the very tight chainring spacing in the cassette.
I have to agree regarding the weakness of the GX Eagle derailleur. I am a very sympathetic rider, wash & re-lube my bike just about every ride….never broken, hit or damaged any 10s or 11s Shimano derailleurs…I’m 2 rides in on a brand new Scott Genius and have broken clean off the GX Eagle derailleur doing very low speed (maybe 5km/hr so I guess I was in a pretty low gear) after catching a stick somehow in the derailleur. This is trails I’ve ridden for years and have run over all sorts of stuff with previous 10s & 11s Shimano gear both 1x & 2x.
Looking at where the derailleur has broken, the casting looks very very soft and week, almost chalky.
Can’t understand how such an inocuious typical trail debris results in a broken, essentially new, derailleur.
My LBS agreed that the casting looks crap and is sending it back to sram which doesn’t help me as I imagine the turnaround will be weeks. I sincerely hope this not an indication of things to come!
Ditto. My second GX rear derailleur just bit the dust this weekend. My first one went with only 200 miles (320km) on it. Regular trail riding; nothing crazy. A small stick about 1/2″ in diameter (13mm) got kicked up, wedged itself between the ground and the derailleur, and bent the cage really badly. I was unable to get it to work properly so I took it to LBS who also could not repair. Paid for a new one, which only lasted another 100 miles. Derailleur #2 failed in a very similar situation, except in this case, speed was even slower (5-7 mph) and an even smaller stick about the diameter of a pencil got kicked up, jammed into the cage behind the jockey wheel. I felt the resistance and immediately stopped pedaling, but it was too late. I looked down and saw the bent hanger and thought “here we go again”, however, upon further inspection, I realized that the situation was even worse. The derailleur itself had broken clean off just below the bolt that attaches the derailleur to the hanger. Just as the previous poster described, the casting broke exposing what appears to be cheap, chalky casting material. Surprisingly, the chain was still able to move and I was able to ride slowly back to the car.
I’ve been mountain biking now for over 30 yrs. I’ve had Shimano and SRAM derailleurs on many different bikes. I’ve definitely damaged them before, but there was always a clear reason: crash, big sticks, etc. I’ve never seen components fail this quickly under very light use. For the record, when the system is functioning, I really like the 1x Eagle set-up. I like not having to mess with a front derailleur; I like the gear range; I like that the cleaner cock-pit provides space for a dropper lever. However, I’m starting to look fondly at my old triple ring set-ups that also had great gear range but almost never failed. I honestly didn’t know my front derailleurs were a problem until the marketers told me that I didn’t need them anymore (lol). Bike technology: two steps forward, one step back.
I too have experienced poor quality and performance with SRAM Eagle GX drivetrain.
After 3 months and less than 500 miles, “I am experiencing the exact same issue Noah has mentioned of the chain being caught on a tooth from the gear above it and causing a temporary skip up and down a gear when under medium to heavy load”.
I installed a new SRAM Eagle GX chain and hanger and had it calibrated by my LBS but still had the skipping issue.
I installed new cable and housing, which made for snappier shifting but still had the skipping issue.
My LBS has been great with handling the warranty and replacement.
Regardless, I will never buy SRAM Eagle GX Drivetrain components again!
well, well, well. Finally an honest review? I’ve been destroying derailleurs for decades. Sram comes out with this super-duper beat-all-to-hell derailleur, suppose to climb up Everest, cover your range 500%, Exact-Actuation (TM), on and on and on. I look at it, pictures, wouldn’t buy one, and see that it hangs lower, travels closer to the spokes, giant pulley inches from ground trolleying for debris – not to mention the tight spaces between cogs, All hanging from the same ole Hanger we’ve grown to love, and I wonder where are all the blogs with the “derailleur in spokes” topic?
I type in “broken sram GX derailleur” and I get pages of online stores selling this crap. Where are all the riders that peddle hard, in the woods who have sucked up a stick into the trolling lower pulley, had it stick, jam, and then send the derailleur inward towards the spokes?
Of course, if you ride where there isn’t any sticks, desert, but that has rocks and this derailleur hangs out asking to be pummeled. Of course, the German engineers in videos ride on manicured test tracks for 20 minutes. Is that you? Team riders? They’re paid to ride with this stuff where it is probably shaped out after every ride.
Big Thanks to Noah for weeding through the swamp of hype and Sram’s TM wall of farce.
Great Review, very interesting points. Especially the comments about chain checkers not being accurate enough. I think I might have fallen for that one.
I have had my GX eagle group set for about 15 months. I replaced the first GX chain at 1300km, After I snapped it while doing efforts in big gears. I recently replaced the second GX chain after 1600km, funnily enough after snapping it (but that was caused because my very Flimsy AbsoluteBlack DM chainring bent like a taco.
I chose for my 3rd chain to go up a spec level and was going to buy an X01, but then chose to trial the new Shimano XTR 12sp chain on my GX Eagle drive train (with a total of 3000km on it). Sadly this has not been a good experience, I believe my cassette has had too much wear in my high use gears (12t to 21t) as i experience the exact same issue Noah has mentioned of the chain being caught on a tooth from the gear above it and causing a temporary skip up and down a gear.
I dont know if its because the XTR chain plates or more susceptible to catching these worn teeth? or if its just the teeth are too flogged. Or if the amount of grass seed and sticks that have collected my derailleur have put it out of whack too.
But it looks like 3000km is about the life span of a GX cassette…time to fork out $300
Same here with the mech. The thing bends just looking at at sideways! The cage is very flimsy. It also sucks up way more trail trash than my shimano XT ride.
“It also sucks up way more trail trash than my shimano XT ride.” – AMEN. How mine died.
Eagle GX derailleur sucked up a small stick from a trail preservation project our local council initiated to avoid erosion and died, one of the pins bent and the hanger then had a silly amount of play / slop and shifting became impossible, I had to limp home on a high fixed gear. I’m now trying to source a spare pin. I have 2 other bikes with 1×10 Shimano XT and 1×11 Shimano XT (SGS long cages on both) and zero issues, also with the latter riding that trail many more times over. Funnily enough those 2 ders can be had at about 30% of the GX’s price and last as long if not longer…
I’ve had my eagle gx groupset for a year now and since I’ve first rode on it there is this occasional pop around the middle cogs. I do think its around 8th/9th same as yours. It happens on random, especially when coasting or coming from a stop. Cheapest fix i did was change the chain but it still exists. Im wondering now if i change the cassette to an X01, if it will fix the problem.
My Salsa Blackborrow came with GX Eagle drivetrain. Bottom line is the rear mech is not for real off road. That large lower jockey sucks sticks like a brush chipper and the cage bends like a wet noddle, which compounded with the close tolerances results in a throw away mech. The suck events happen way too often. Neither I or my dealer could fix it. My XT bike does not have this issue. It’s much better at shedding sticks due to the smaller, more shrouded lower jockey. Unfortunately, far too many new “off road” bikes are being spec’d with these “touring/road-rated” Eagle drivetrains.
Same problem with the rear mech. Going back to 11 speed with e-13 cassette :(
Drom my experience: 132,8 mm between 11 chain parts is ideal, 133,0 is limit. All over 133,0 mean new cogs, in worse case whole cassete.
Hi same issue on a 1000 km GX Eagle derailleur: on a way without any dangerous objects, the upper thread of the chape teared away from it. After replacing it by a new one, impossible to adjust the derailleur on middle high speeds.
Try with a new XX1: no issue, adjusted in 1 minute. Conclusion: GX derailleur dead.
A friend of me had another issue with GX eagle: some speeds refuse to shift down one. Forced to shift down two.
According to SRAM engineer, NX & GX are built with less solid material than higher’s.
I replaced my GX chain after about 200 winter miles, but the 10 and 11 cogs now skip under sprint forces. In general, 1x drivetrains are garbage for anyone strong/who ride a lot. The smaller cogs just wear out so fast. I mean, I used to get 10-20K miles from a crankset, and at least 5K from a cassette/freewheel. Bike parts today are designed to wear fast.
Well…wish I would have thought to read reviews of the SRAM GX Eagle before I bought a drivetrain. Never even crossed my mind. I’m not partial to either Sram or Shimano. I’ve run XT 10 and 11 speed and GX 11 speed for years. I’ve had great luck with both companies over the years. I built up a new bike a couple months ago and went with the latest and greatest GX Eagle…simply because I just assumed it would be fine and everyone is moving to 12 speed. I was able to get the GX cheaper than the XT…so that’s the route I went.
I have never seen a derailleur suck in trail debris like the GX Eagle does! I ruined one cage…which was only $30 to replace. Not too many rides later…it happened again, but this time it bent the hanger plus ruined the derailleur. I’ve since installed a 12 speed Shimano XT derailleur to the bike and kept the GX cassette and shifter. I haven’t had a chance to try out the Shimano rig yet due to trail conditions.
One huge difference I noticed between the two right away is how much exposure the lower jockey wheel on the GX derailleur has compared to the Shimano. The XT derailleur cage leaves less of the wheel exposed, and I’m curious if that will help prevent trash from getting sucked into the derailleur? Time will tell I guess….
Update to my Feb 12, 2020 comment above: I’ve put a few rides on what I like to call my SRAM XT group. This group consists of the SRAM GX Eagle shifter, SRAM 11-50 cassette, and a Shimano XT 12 speed derailleur. I finally got a chance to really test out this setup. It saves having to swap out your whole drivetrain, and it works flawlessly together. The XT derailleur is not the trash magnet that the GX derailleur seemed to be. I would highly recommend it for anyone trying to get away from the SRAM GX rear derailleur issues.
Hi Greg- are the SRAM GX shifter and Shimano XT derailleur compatible? I’m looking at this setup as the GX seems to have some durability issues. Thankyou!
Hey Hugh…the GX Eagle shifter works great with the 12 speed XT derailleur. I’ve put a few hundred miles on the setup now without an issue. Shifting is smooth and crisp. Maybe I’m just getting lucky, but I am not sucking in near the debris and sticks that I was with the GX derailleur either. If you’re having the durability issues, I would highly recommend the switch to the XT derailleur.
Thanks for the tip – I will likely go with the Shimano XT derailleur in the near future. My Eagle GX picks up grass, sticks, and even about 6 feet of fine wire wound around the lower cage pulley. Sometimes I have to remove debris from the pulley cage two or three times per ride. I never had that happen on my old bike with an XTR derailleur. Plus I have gone through three chains and two cassettes in only about 4,000 miles. My old Shimano chains lasted from 2,500-3,000 miles, and my (heavy) steel (LX, I think) cassette had well over 7,000 miles with no skipping when a new chain was put on.
I like the look of the Eagle GX, but function does not always follow form.
SRAM Eagle GX drive train lasted 3 months and less than 500 miles before experiencing poor performance and warranty replacement of the Derailleur and Cassette.
Bottom line, despite great support from my LBS, I will never buy SRAM products again!